IBOAI, a Trade Association that bridges individuals and enterprise, emphasizes the importance of relationships in all facets of their business. They wanted a technology partner who they could count on for the long term.

"79% of small businesses don’t have a response plan for a cyber attack, and yet 63% have been victims of one." NFIB, the leadering US association for Small Business, shared this startling statistic in their 2016 Tech Trends report. Clearly, there is a very real chance that you could have a breach in the security of your files, and for some, the lifeblood of your business.

Over the past few years, Springthrough has attempted to find and standardize on one instant message platform. We wanted to find a low-friction, easy to use, all-inclusive tool to aid in day-to-day communication. While a noble endeavor, such a tool does not exist. Some of the tools that Springthrough has tried in the past are as follows:

As the Project Manager, I’m responsible for managing expectations throughout the process of a website redesign project. I try to prepare my clients from the start for what their project will look like. In most cases, they’ve already done a lot of work getting to this point. They got support for a new website in the first place, found budget dollars, and approved a vendor. Now, they are hoping for a smooth ride. I want that too. What they often don’t realize is that a “smooth ride” means they will need to be actively involved; it takes a good deal of their time throughout the process.

Any professional services firm knows the importance of client service to build a relationship. AMDG Architects, a Grand Rapids-based firm, is committed to this principle and wanted a managed IT services partner to team with in the same value.