When it comes to making decisions, data matters. It helps reduce bias. It shows trends and can often predict future performance. There is plenty of data out there, which can be why some people avoid addressing it. In order to make sense of the numbers, your business needs to understand how the data reflects your business goals.

About a year ago, Springthrough’s President, Jeff Williams, approached me with a new idea. He wanted to implement a leadership development program - something where team members could learn about themselves, learn about each other, and learn how to be valued leaders. Being our organization’s Controller (“the money guy”), my first instinct was to push back due to the cost.