Our Thoughts

Patrick Kimbrell

Springthrough Support Services Manager
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Recent Posts

Find More Time with Workstation Imaging

Posted by Patrick Kimbrell on Mar 14, 2017 11:00:00 AM

Let’s say you have a new employee starting. The list to onboard your new hire might include some introductory meetings, a training schedule, and of course setting up their computers or workstations. The time spent setting up a workstation is often considered just another cost of doing business. If you’re a business of about 100 employees or more, it would not uncommon to set up 2 or 3 workstations a month. And if you’ve been in business for a while, the time comes around when you need to make a large purchase to update your machines. The 2-3 hours it takes to prepare each machine adds up quickly. 

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Topics: Infrastructure & IT Support

You’re Not Alone: Common Experiences We See in Managed IT Services

Posted by Patrick Kimbrell on Jan 10, 2017 11:00:00 AM

As consultants, we talk with a lot of businesses. We hear their goals, their struggles, and their questions. While each situation is unique, there are also some striking similarities. Our Support Services Manager, Patrick Kimbrell, shared the common things he sees providing technology support through Managed Services.

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Topics: Infrastructure & IT Support