Our Thoughts

Manage Technology with a Virtual CIO

Posted by Ryan Malott on Apr 4, 2017 11:00:00 AM

Imagine your office is in a rural part of the country, and your base of operations covers over 16,000 miles. It can be challenging to find the workforce that you need. When you’re in the position to look for talent in a competitive field like IT – the struggle is even greater.

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Topics: Infrastructure & IT Support

Find More Time with Workstation Imaging

Posted by Patrick Kimbrell on Mar 14, 2017 11:00:00 AM

Let’s say you have a new employee starting. The list to onboard your new hire might include some introductory meetings, a training schedule, and of course setting up their computers or workstations. The time spent setting up a workstation is often considered just another cost of doing business. If you’re a business of about 100 employees or more, it would not uncommon to set up 2 or 3 workstations a month. And if you’ve been in business for a while, the time comes around when you need to make a large purchase to update your machines. The 2-3 hours it takes to prepare each machine adds up quickly. 

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Topics: Infrastructure & IT Support

You’re Not Alone: Common Experiences We See in Managed IT Services

Posted by Patrick Kimbrell on Jan 10, 2017 11:00:00 AM

As consultants, we talk with a lot of businesses. We hear their goals, their struggles, and their questions. While each situation is unique, there are also some striking similarities. Our Support Services Manager, Patrick Kimbrell, shared the common things he sees providing technology support through Managed Services.

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Topics: Infrastructure & IT Support

Top Articles From Our First Year Blogging

Posted by Mandy Cech on Jan 3, 2017 8:30:00 AM

At the start of 2016, we took on a big initiative for our team. We started publishing one article a week. We've learned a lot throughout the year in terms of the process for publishing and the types of articles that seem to resonate the most with people. 

On that note, below we've gathered our top 5 most popular articles of the year.

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Topics: Development Trends, Infrastructure & IT Support, Digital Marketing, Company Culture

Communication in Managed Services: ConnectWise Improves the Experience

Posted by Adam Friedli on Dec 6, 2016 8:30:00 AM

When looking for a managed services firm, you want to make sure that any potential vendors meet the technical requirements. Desktop support – check. Network monitoring – check. Disaster recovery plan – check. But what really sets one firm apart from another is their approach to communications.

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Topics: Infrastructure & IT Support

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