Our Thoughts

Case Study: Legal Copy Services

Posted by Mandy Cech on Apr 25, 2017 11:00:00 AM

As a record retrieval company, Legal Copy Services (LCS) gathers data for legal, medical, and insurance companies to use in upcoming cases. Some clients request print copies, but the records also go into an online client portal for fast and easy access. For LCS, a strong IT infrastructure isn’t just a cost; it helps their business generate revenue.

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Topics: Infrastructure & IT Support

An Office 365 Migration Guide for Business

Posted by Xavier Elizondo on Apr 19, 2017 10:48:28 AM

There is a lot of chatter lately about Office 365 migrations. However, once I get talking with people, their definitions vary widely. The most popular feature, email, is often what people mean when they say they're interested in "Office 365". Others think of it just in terms of the office suite of programs. Still others think of it as solely a document repository. Very few consider Office 365 in its entirety as a platform. 

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Topics: Infrastructure & IT Support

Manage Technology with a Virtual CIO

Posted by Ryan Malott on Apr 4, 2017 11:00:00 AM

Imagine your office is in a rural part of the country, and your base of operations covers over 16,000 miles. It can be challenging to find the workforce that you need. When you’re in the position to look for talent in a competitive field like IT – the struggle is even greater.

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Topics: Infrastructure & IT Support

Find More Time with Workstation Imaging

Posted by Patrick Kimbrell on Mar 14, 2017 11:00:00 AM

Let’s say you have a new employee starting. The list to onboard your new hire might include some introductory meetings, a training schedule, and of course setting up their computers or workstations. The time spent setting up a workstation is often considered just another cost of doing business. If you’re a business of about 100 employees or more, it would not uncommon to set up 2 or 3 workstations a month. And if you’ve been in business for a while, the time comes around when you need to make a large purchase to update your machines. The 2-3 hours it takes to prepare each machine adds up quickly. 

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Topics: Infrastructure & IT Support

You’re Not Alone: Common Experiences We See in Managed IT Services

Posted by Patrick Kimbrell on Jan 10, 2017 11:00:00 AM

As consultants, we talk with a lot of businesses. We hear their goals, their struggles, and their questions. While each situation is unique, there are also some striking similarities. Our Support Services Manager, Patrick Kimbrell, shared the common things he sees providing technology support through Managed Services.

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Topics: Infrastructure & IT Support