There are many benefits to having a dynamic software support team like we have here at Springthrough when dealing with the variety of software development projects we take on. One of the greatest benefits is that working on the support team gives us, as developers, exposure to different technologies and coding styles that we may not otherwise be exposed to. This becomes invaluable to approaching the different challenges we encounter and ensuring that we are using the best tool to solve customer issues as efficiently and effectively as possible.

With a myriad of types, including Ransomware as a Service (RaaS), what can IT professionals and end users do to ensure they remain protected from the latest ransomware attack? To start, we need to define exactly just what ransomware is.

In today’s business environment, technology can make or break your business operations. One of the problems many business owners face is technology evolution. Technology can be difficult to keep up with and manage, often requiring a large investment and a specialized team to operate and manage it. This can be extremely expensive for many small or medium businesses (SMBs), but it doesn’t have to be, especially if you work with a Managed Service Provider (MSP) or an IT Partner.

This week our blog is featuring Support Services IT Dispatch, Chris Clements! Check out below to learn more about Chris and what he's up to in and out of Springthrough!

Now that technology is integrating so fully with our day-to-day lives, the concept of backing up data is more and more commonplace.  People backup their phones with iCloud or Google Cloud.  People use cloud file sharing services to have another copy of their pictures, documents, music and other personal data.  Personal computer cloud backup services like Mozy and Carbonite are well-established brands.  These trends are for very good reason—it’s a fact that data loss isn’t a matter of if, it’s a matter of when.  That’s why in any conversation about data backups, it is often said that if data doesn’t exist in at least two places, it may as well not exist.  These solutions exist for that reason, and because the explosion of tech users over the last decade has coincided with an explosion in the need for backups.