Our Thoughts

You’re Not Alone: Common Experiences We See in Managed IT Services

Posted by Patrick Kimbrell on Jan 10, 2017 11:00:00 AM

As consultants, we talk with a lot of businesses. We hear their goals, their struggles, and their questions. While each situation is unique, there are also some striking similarities. Our Support Services Manager, Patrick Kimbrell, shared the common things he sees providing technology support through Managed Services.

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Topics: Infrastructure & IT Support

Top Articles From Our First Year Blogging

Posted by Mandy Cech on Jan 3, 2017 8:30:00 AM

At the start of 2016, we took on a big initiative for our team. We started publishing one article a week. We've learned a lot throughout the year in terms of the process for publishing and the types of articles that seem to resonate the most with people. 

On that note, below we've gathered our top 5 most popular articles of the year.

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Topics: Development Trends, Infrastructure & IT Support, Digital Marketing, Company Culture

Communication in Managed Services: ConnectWise Improves the Experience

Posted by Adam Friedli on Dec 6, 2016 8:30:00 AM

When looking for a managed services firm, you want to make sure that any potential vendors meet the technical requirements. Desktop support – check. Network monitoring – check. Disaster recovery plan – check. But what really sets one firm apart from another is their approach to communications.

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Topics: Infrastructure & IT Support

5 Dos and Don'ts to be a More Secure Computer User

Posted by RJ Volosky on Oct 18, 2016 8:30:00 AM

The concern over cyber security has steadily increased for the last few decades, and with recent news stories of hospitals and universities being forced to pay tens of thousands of dollars in ransom for their data, the headlines have brought the very real threat of a cyberattack into the forefront of public consciousness.

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Topics: Infrastructure & IT Support

Navigate the World of Social Collaboration. Your Business Depends on It.

Posted by Eric Koopmans on Oct 11, 2016 8:30:00 AM
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Topics: Development Trends, Infrastructure & IT Support